At Wondro Furniture, we aim to make purchasing your furniture simple, secure and convenient. We offer several payment options so you can choose the method that suits you best.
Payment Options
Cash on Delivery
We offer Cash on Delivery (COD) on eligible orders.
With Cash on Delivery, you can pay the agreed order amount in cash when your furniture is delivered to your address.
Please make sure the correct payment amount is available when your order arrives.
Secure Card Payment
We accept secure debit and credit card payments.
Depending on your order and delivery arrangements, card payment may be available through our secure online payment system or by card machine at the time of delivery.
Your payment information is handled securely and is not stored by Wondro Furniture unless required for legitimate business or legal purposes.
Bank Transfer
Customers may also pay by Bank Transfer where this payment option has been agreed with Wondro Furniture.
If you choose to pay by bank transfer, our team will provide the relevant payment details.
Your order may only be confirmed or dispatched once the payment has been received and verified.
Payment Confirmation
Once your payment has been received, Wondro Furniture may confirm your order by email, telephone, WhatsApp or another suitable communication method.
For Cash on Delivery orders, payment is collected when the order is delivered.
For card payments and bank transfers, payment may need to be received and verified before the order is processed or dispatched.
Order Cancellation
If you wish to cancel an order, please contact Wondro Furniture as soon as possible.
Orders that have already been dispatched, delivered to the courier, or made specifically to a customer’s requirements may be subject to our Return Policy and Terms & Conditions.
Any refund will be processed in accordance with our applicable refund and return terms.
Incorrect Payment Information
Customers are responsible for providing accurate information when placing an order or making a payment.
If incorrect payment, billing or order information is provided, this may cause delays in processing or delivering your order.
Wondro Furniture reserves the right to contact you to verify any payment or order information where necessary.
Payment Security
Wondro Furniture takes reasonable steps to protect payment and customer information.
Where payments are processed through third-party payment providers, the payment may be subject to the provider’s own terms, conditions and privacy policy.
We do not request or ask customers to provide their full card details through unsecured communication channels.
Payment Questions
If you have any questions regarding payment methods, payment confirmation, or your order, please contact the Wondro Furniture customer service team.
We will be happy to assist you with your payment and order requirements.
