Privacy Policy – Wondro Furniture

This Privacy Policy explains how Wondro Furniture (“we,” “our,” or “us”) collects, stores, and processes your personal data in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Personal data is any information that can identify an individual, either directly or indirectly—for example, your name, email address, billing details, or even your IP address. By visiting our website, making a purchase, signing up as a member, or sharing your details with us over the phone or in-store, you agree that your personal data may be processed in line with this policy.

Section 1: Personal Information

At Wondro Furniture, protecting your privacy is a priority. We are committed to being transparent about how your personal data is collected, stored, and used:

  • You are always in control – we provide clear choices and tools so you can manage your privacy preferences.

  • We keep data secure – your information is safeguarded with appropriate technical and organisational measures.

  • We use data for your benefit – any information collected is to improve your shopping experience and deliver better products and services.

Information We Collect

When using our services, we may collect:

  • Website information – such as IP addresses, browser type, access times, and referring pages. This is used to track usage trends, administer the website, and improve user experience. Logged IP addresses are not linked to personally identifiable information.

  • Device data – collected through cookies, log files, pixels, tags, and web beacons. These help us understand how visitors interact with our site and personalise the experience.

  • Order details – such as your name, email address, billing and shipping address, phone number, and payment details when you place an order.

Use of Personal Information

We process personal data for purposes such as:

  • Fulfilling and delivering your orders.

  • Communicating with you about purchases, delivery, or returns.

  • Screening orders for fraud, risks, or threats.

  • Improving and optimising our website.

  • Marketing and advertising (only with your prior consent where required).

Sharing of Information

We do not sell or share your personal data with third parties without your explicit consent. Information may only be disclosed where required by law, or if Wondro Furniture is acquired or merged with another company.

Section 2: Consent

By providing personal data (e.g., to complete a purchase, confirm a payment, or request a delivery), you consent to its collection and use for that specific purpose. We will never use your details for marketing unless you have given us clear consent, such as ticking a box online or completing a form.

  • Storage of consent forms – All consent records will be securely stored and discarded after their lawful purpose expires.

  • Withdrawal of consent – You have the right to withdraw your consent at any time. To do so, please contact our support team, and we will update your preferences promptly.

  • Age of consent – By using our website, you confirm you are of legal age of consent in your place of residence, and you authorise any minor dependents to use this site under your responsibility.

Section 3: Disclosure

We only disclose personal data where legally required (for example, to comply with a court order or regulatory request). Otherwise, your information will only be shared with your permission.

Section 4: Changes to this Privacy Policy

Wondro Furniture reserves the right to amend this Privacy Policy at any time. Updates will take effect immediately upon posting on our website. If significant changes are made, we will notify you so that you remain aware of what information we collect, how it is used, and under what circumstances it may be disclosed.

If Wondro Furniture is acquired or merged with another company, your information may be transferred to the new owners so that we may continue providing our products and services.

🔒 Your privacy matters to us. At Wondro Furniture, we are dedicated to handling your personal data with care, transparency, and respect.